Secureprop.com was established to tackle the growing challenge of online property rental scams. Recognising that these scams often go undetected by renters until it’s too late and seeing the low rates of fraud prosecution, our goal is to offer preventive solutions. Our comprehensive suite of security tools and services is designed to protect both renters and landlords from falling victim to these scams. Beyond protection, we also focus on raising awareness and providing timely alerts through our scam reporting feature and educational articles.

Secureprop streamlines the rental process for landlords by offering a range of supportive services. We facilitate knowledge sharing and answer any questions you might have, ensuring you’re well-informed throughout the process. Additionally, we assist in lease or license preparation, simplifying this often complex task. For further ease, Secureprop manages payment collections directly from tenants, ensuring timely and secure financial transactions. These services collectively make the rental process more efficient and less burdensome for landlords, allowing them to focus on their properties rather than administrative tasks.

Secureprop Verify is a comprehensive identity verification service. Its primary aim is to confirm the authenticity of landlords and renters, establishing trust in their identities. This service is particularly crucial as most online rental scams revolve around the use of fake or stolen identities. By using Secureprop Verify, both renters and landlords can significantly reduce the risk of falling prey to such fraudulent activities.

At Secureprop, we focus on authenticating the identity of the landlord or agent, a crucial step since a large portion of online rental scams involve fictitious landlords or non-existent properties. Our verification process rigorously checks and confirms the legitimacy of the landlords, effectively reducing the chances for fraudsters to use fake or stolen identities. This thorough verification of landlords and their properties is key to safeguarding renters against deceptive practices and ensuring the integrity of the rental transaction.

The cost for our verification service is €19.99, VAT included. To begin the process, renters can simply email us at info@securepop.com. Generally, it is the renter who initiates and pays for the service. For landlords, there is no charge; the service is provided free of cost. This approach ensures that the verification process is accessible and convenient for both parties, with the primary goal of establishing a secure and trustworthy rental environment.

Initiating the Secureprop verification process is easy. As a renter, all you need to do is email us at info@secureprop.com, ideally as soon as you’ve decided to start the verification process. In your email, it’s helpful to include basic details about the rental property and any specific concerns or needs you might have. Our team will promptly respond with the next steps and guide you through the verification process to ensure a secure rental experience.

As a best practice, we recommend that renters inform their prospective landlords about their intention to use Secureprop’s verification process. This communication is key to establishing transparency and obtaining the landlord’s consent. Once the landlord agrees, renters can either introduce us to their landlord via email or provide us with the landlord’s name, email, and property address. This approach facilitates a smooth initiation of the verification process and ensures all parties are aligned.

While most landlords appreciate the added security that comes with our verification and escrow services, we understand that some may prefer not to participate. In such cases, renters still have options for ensuring their security. We encourage you to contact Secureprop for a property risk assessment, a service that can be carried out independently of landlord involvement. This assessment offers valuable insights and protection, helping you make informed decisions about your rental choice.

Yes, Secureprop will also verify the renter’s identification and proof of address.

Our verification service employs cutting-edge biometric facial recognition software to authenticate the identities of both landlords and renters. In addition to this advanced technology, we conduct a manual review of the proof of address for both parties to ensure thorough verification. Once this process is complete, we issue a confirmation to both the renter and the landlord, providing assurance that the verification has been successfully performed. This comprehensive approach ensures the highest level of accuracy and security in our verification process.

Our payment process is facilitated by Stripe, a secure and trusted online payment platform. Once you decide to proceed with our service, you’ll receive a payment link via email. Through this link, you can easily make your payment online using a card or choose from other available payment methods. This system ensures a smooth, secure, and convenient transaction for you.

Absolutely, Secureprop’s suite of security tools is designed for universal applicability. Whether you find your rental property on a traditional real estate platform, through social media, or via classified ads, our tools are fully equipped to provide the necessary security measures. This flexibility ensures that no matter where you come across a rental opportunity, Secureprop is there to safeguard the transaction.

Landlords should contact Secureprop as early as possible, ideally at the point of listing their property or when they start looking for tenants. Early engagement with Secureprop ensures that the verification and rental process is secured from the outset. This proactive approach allows us to assist with tenant verification, rent handling, and any other queries you may have, safeguarding your rental dealings and providing peace of mind before any agreements are finalized.

At Secureprop, we prioritise the confidentiality and security of all data shared with us. All information, including identification and proof of address, is securely encrypted to ensure its protection. In compliance with GDPR and our commitment to privacy, access to this sensitive personal information is strictly controlled and limited. Additionally, to further safeguard your privacy, we ensure that all sensitive data is securely destroyed after a 90-day retention period. You can trust that your information is handled with the utmost care and respect for your privacy.

While it is generally recommended for safety reasons that renters view a property before proceeding, we understand this isn’t always feasible, especially for international renters. Recognising this practical challenge, Secureprop offers tools that empower renters to proceed with confidence, even if they haven’t physically seen the property. Our verification and security services are designed to ensure the legitimacy and safety of the rental process, bridging the gap for those unable to visit the property in person.

Secureprop Escrow is a protective service designed for renters who need to make advance rent or deposit payments before their move-in date. It addresses a common issue in the online rental market — the theft of pre-let rental payments, a typical aspect of many rental scams. By using Secureprop Escrow, renters’ funds are securely held and only released to the landlord under the agreed-upon conditions, thereby safeguarding against potential fraud.

No, we maintain strict confidentiality regarding all information shared with Secureprop. It is uploaded to a highly secure, encrypted platform, ensuring maximum data protection. Our process involves notifying the student only about the successful verification of the landlord’s identity and address. We do not share any specific documentation or detailed information with the student. In adherence to GDPR guidelines, all data is securely and automatically deleted after a 90-day retention period, further underlining our commitment to privacy and data security.

Absolutely. One of our key objectives is to educate and raise awareness about the latest property scams and effective prevention strategies. Our blog is regularly updated with insightful articles covering a range of security-related topics, including detailed analyses of recent scams. We encourage you to explore these resources for valuable information. Should you have specific queries or need further details, don’t hesitate to reach out to us at info@secureprop.com. We’re here to assist you in staying informed and protected.

Absolutely, reporting scams plays a crucial role in prevention and raising awareness within the community. If you have encountered or suspect a scam, please contact us confidentially at info@secureprop.com. Your report can significantly contribute to protecting others. For more information about how scam reporting works and its importance, you can find detailed insights here. Your vigilance and participation are invaluable in our collective effort to combat rental fraud.